—An experiment gone right.
A branding and design agency combining strikingly original design, with relentless focus on your success.
What we do
We propel your business forward through inspired design. Our design studio creates brilliant and beautiful brand identities, packaging systems, websites, and environments that illuminate the unique spirit of your brand.
We work across industry categories, borders and cultures, with ambitious leaders and entrepreneurs. They choose to engage with a leading brand design agency in order to achieve a tangible business advantage. We know that the purpose of our work is to drive results.
How we work
As an experienced design agency, we move at pace with well-organized processes, and without shortcuts or guesswork. Through careful listening and vigorous discussion, we learn how you think, what you value and how you need your brand to evolve. We study your business context and the mindset of your customers. Then we translate those insights into vivid design solutions. When we present the work, you’ll feel deeply understood. We incorporate your feedback and refine the work with meticulous attention to detail, so that it satisfies at every level, in all media, now and tomorrow.
Who we are
Carter Hales is an extravagantly talented interdisciplinary team of designers, strategic thinkers, creative explorers, and communicators. Infused with the aesthetic sensibility of Principal and Design Director Sean Carter, our culture embraces diverse perspectives, styles and influences. Endlessly curious, creatively dexterous, and prolific, we respond to complex challenges with bold, innovative ideas. We’re obsessive about exceeding your expectations with work that is either stunning, or phenomenal.
Our beliefs and values
The undesigned life is not worth living. Great design elevates brands. Poor design impairs them. So we design as if everything depends on it—we design for greatness.
Our design studio values collaboration, honesty, trust and self-awareness, in an atmosphere of high confidence and low ego. The way we think, work and interact is open source.
Balancing our maniacal passion for exceptional design, with our compulsive focus on our clients’ success, is a challenge.
—It’s also what makes us different.
Partial client list
Arts Club Theatre
Bard on the Beach
Box Interior Design
Fernie Brewing Company
Four Fox Saké
Four Seasons Hotel
Kamloops Stills Co.
Kate Duncan Woodworking
Lynden Pindling International Airport
Moraine Lake Lodge
Place des Arts
Port Authority of NY and NJ
St Helena Government
The Wickaninnish Inn
The Whistler Real Estate
YVR – Vancouver Airport Authority
SALT LAKE CITY
We measure success by delivering tangible business value for our clients. Winning prestigious design awards is a nice bonus.
—Industry recognition reflects our commitment to producing fresh, elegant solutions that rise above the crowd.
THE ONE SHOW / DESIGN
LUERZERS ARCHIVE – PERMANENT COLLECTION
THE DIELINE AWARDS
NEW YORK FESTIVALS
CRANES INTERNATIONAL LETTERHEAD COMPETITION
HOW MAGAZINE INTERNATIONAL DESIGN COMPETITION
GRAPHIS – DESIGN ANNUAL
GRAPHIS – BRANDING ANNUAL
GRAPHIS – POSTER ANNUAL
GRAPHIS – BROCHURES ANNUAL
GRAPHIS – LETTERHEAD ANNUAL
German Design Award Nomination
ISLAND PAPER CRAFT
GILBERT GRAPHIC GREATNESS
WEST COAST ART DIRECTORS
What our clients will tell you
“Working with the branding agency team at Carter Hales is like solving a problem with a really good friend who is also supremely talented, original and inspired. What I have enjoyed the most is the process of arriving at a design, (imagine enjoying a process!). It is a conversation in the best sense of the word, questions leading to ideas, more examination and deeper questions about what you want to say and how to say it visually. I love their work and equally as important, I love working with them.”
Former Artistic Director
Vancouver Writers Festival
“You guys have created something truly spectacular – iconic – a complete and genuine work of art – you are gentlemen, gurus and geniuses. From the logo to the chrome to the swords to the light – there is not a bottle on earth that can hold a flame. Bathe in the wonder of your creation, bask in its glory for you have made the world more beautiful. I hope the fucking saké doesn’t taste like piss.”
Four Fox Saké
“Back in 1995 when the Wickaninnish Inn was in its infancy—before ground was even broken—Sean Carter created our original voice through branding, imagery and consistent attention to detail, perfectly reflecting our vision for the Inn. Through the years we have evolved together and to this day continue to enjoy a warm and productive partnership with Sean through the Carter Hales team. The Carter Hales branding agency has kept us “On Pointe,” ensuring our external voice matches who we are and what we offer beautifully, in a way that resonates with our guests. We’ve observed many milestones with Sean and Carter Hales, and we look forward to many more celebrating “Rustic Elegance on Nature’s Edge.”